Privacy Policy
Effective Date: September 16, 2026
Last Updated: September 16, 2026
Northstar Network LLC, doing business as SalesPad Commerce (“SalesPad Commerce,” “Northstar Network LLC,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit salespadcommerce.com, submit an application or form, communicate with us, participate in our onboarding process, receive phone or SMS communications, use our services, or otherwise interact with SalesPad Commerce.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with SalesPad Commerce, we may collect the following categories of information.
Personal and Contact Information
This may include:
Full name
Email address
Mobile or telephone number
Mailing address
Business address
Business name
Business contact information
Information provided through applications, forms, or onboarding
Application and Onboarding Information
If you apply for SalesPad Commerce services, we may collect information concerning your business, ecommerce objectives, products, website, operations, service preferences, and other information you voluntarily provide.
Communications
We may maintain records of communications between you and SalesPad Commerce, including:
Email communications
SMS/text messages
Phone communications
Appointment information
Customer service inquiries
Application communications
Onboarding communications
Information voluntarily provided to our representatives or automated systems
Device and Website Information
When you visit our website, we or our service providers may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Referring website or source
Pages viewed
Website interactions
Date and time of visits
Cookie identifiers
Analytics information
Approximate location derived from technical information
We may use cookies and similar technologies to operate, secure, analyze, and improve our website and services.
2. How We Use Personal Information
We may use personal information to:
Process applications and inquiries
Verify your identity or contact information
Verify ownership or control of a telephone number
Send one-time passwords or verification codes
Provide and administer services
Conduct customer onboarding
Communicate about applications
Schedule and manage appointments
Provide customer support
Send service-related notifications
Send appointment confirmations and reminders
Respond to questions
Maintain and improve our services
Secure our website and systems
Detect or prevent fraud, abuse, or unauthorized activity
Maintain consent and communication records
Comply with legal and regulatory requirements
Enforce our agreements and policies
Send marketing communications where appropriate consent has been obtained
We seek to collect and use information only as reasonably necessary for disclosed and legitimate business purposes.
3. Telephone Number Collection
When you provide a telephone or mobile number to SalesPad Commerce, we may use that number for purposes disclosed when it is collected.
Depending on your interaction with us, these purposes may include:
Phone-number verification
Application communications
Virtual onboarding
Appointment scheduling
Appointment reminders
Customer service
Account or service notifications
Security communications
Other communications relating to services you requested
Where separately permitted by law and appropriate consent has been obtained, we may also use your number for marketing or promotional communications.
Providing a telephone number does not by itself constitute consent to receive marketing SMS messages.
4. SMS Phone Verification and One-Time Passwords
SalesPad Commerce may use SMS messages to verify that the mobile number submitted through our website or forms belongs to, or is controlled by, the person submitting it.
When verification is requested, we may send:
One-time passwords (“OTP”)
Verification codes
Authentication messages
Security-related verification messages
You may be required to enter the verification code into our website, form, or verification interface before continuing.
You should never provide an SMS verification code to an unauthorized person.
Successful phone verification establishes that the user had access to the telephone number at the time verification was completed.
Phone verification does not, by itself, constitute consent to receive recurring promotional or marketing text messages.
5. Non-Marketing SMS Consent
If you consent to receive non-marketing text messages from SalesPad Commerce, we may send messages relating to:
Phone verification
Your application
Application status
Virtual onboarding
Appointment confirmations
Appointment reminders
Customer support
Service updates
Account notifications
Security notifications
Other transactions or services you requested
Message frequency may vary. Message and data rates may apply.
Consent to receive SMS communications is subject to applicable law.
6. Marketing SMS Consent
Where SalesPad Commerce offers marketing SMS communications, marketing consent may be collected separately from consent for service-related or non-marketing communications.
If you voluntarily opt in, you may receive text messages regarding:
SalesPad Commerce services
New products or services
Offers
Promotions
Business opportunities
Marketing updates
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing goods or services from SalesPad Commerce.
Where required, marketing SMS consent will be obtained through a separate affirmative action.
7. SMS Consent and Opt-In Records
Where consent is required, SalesPad Commerce may maintain records demonstrating how and when consent was provided.
These records may include:
Telephone number
Date and time of consent
Source of consent
Form or webpage used
Consent language presented
Type of messages authorized
Verification status
Opt-out information
Other information reasonably necessary to maintain compliance records
SMS consent options are not intended to be pre-selected where affirmative consent is required.
8. SMS Opt-Out
You may withdraw consent to applicable recurring SMS communications at any time.
Reply:
STOP
to an applicable SalesPad Commerce text message to request that further recurring messages covered by that opt-out be stopped.
You may receive a confirmation message acknowledging your opt-out.
You may also request to stop SMS communications by contacting:
We will process applicable opt-out requests in accordance with applicable requirements.
Opting out of SMS does not necessarily prevent us from communicating with you through another channel where permitted, such as email or telephone.
9. SMS Help
For assistance with text messages from SalesPad Commerce, reply:
HELP
to an applicable message.
You may also contact us at:
Email: support@salespadcommerce.com
Phone: (848) 437-1504
10. Mobile Information and SMS Consent Data
We treat mobile telephone information and SMS consent records as protected information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support of services, such as customer service, telecommunications, SMS delivery, phone verification, and technical infrastructure, may occur where reasonably necessary to provide those services.
Text messaging originator opt-in data and consent information will not be sold or shared with third parties for their independent marketing or promotional purposes.
We do not sell SMS opt-in consent.
We do not transfer your consent to another business so that the other business can independently send you marketing text messages.
11. Service Providers
We may use service providers to help operate our business.
These providers may assist with:
Website hosting
Customer relationship management
Telecommunications
SMS delivery
Phone verification
Email delivery
Appointment scheduling
Customer support
Cloud infrastructure
Analytics
Fraud prevention
Cybersecurity
Payment processing
Ecommerce operations
Other business-support functions
These providers may process information on our behalf to perform contracted services.
Service-provider access does not authorize the provider to independently use your SMS consent information for unrelated marketing.
12. Disclosure of Personal Information
Subject to the SMS/mobile-data limitations above, we may disclose personal information when reasonably necessary to:
Provide services you request
Work with service providers acting on our behalf
Protect our customers, company, systems, or others
Prevent or investigate fraud or security incidents
Enforce contracts or policies
Comply with applicable laws
Respond to lawful subpoenas, court orders, or governmental requests
Establish, exercise, or defend legal claims
Facilitate a merger, acquisition, financing, restructuring, sale, or similar corporate transaction, subject to applicable law
We do not authorize third parties to use SMS opt-in information for their own independent marketing purposes.
13. Sale or Sharing of Personal Information
SalesPad Commerce does not sell mobile telephone numbers or SMS opt-in/consent information for third-party marketing purposes.
If our practices concerning other categories of personal information constitute a “sale,” “sharing,” or targeted-advertising disclosure under an applicable state privacy law, we will provide any opt-out rights required by that law.
Where legally required, consumers may exercise applicable privacy choices by contacting us at:
14. Cookies, Analytics, and Advertising Technologies
We may use cookies, pixels, analytics technologies, and similar technologies to:
Operate our website
Remember preferences
Measure website performance
Understand how visitors use our website
Prevent fraud and abuse
Improve our services
Measure marketing effectiveness
Certain technologies may be provided by third-party analytics or advertising providers.
Where required by applicable law, we will provide appropriate notice or choices concerning these technologies.
15. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized:
Access
Disclosure
Alteration
Loss
Misuse
Destruction
Measures may include access controls, authentication, restricted access, technical security controls, and other safeguards appropriate to the information involved.
No website, telecommunications network, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
16. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
Provide services
Process applications
Maintain business records
Maintain consent records
Document SMS opt-ins and opt-outs
Resolve disputes
Prevent fraud
Meet contractual obligations
Comply with legal, regulatory, accounting, and compliance requirements
Retention periods may vary based on the nature of the information and applicable requirements.
17. Email Communications
You may unsubscribe from promotional emails using the unsubscribe mechanism provided in applicable marketing emails.
Even after opting out of marketing emails, we may continue sending transactional or service-related emails when necessary to provide services, respond to requests, or communicate important information regarding your relationship with us.
18. U.S. State Privacy Rights
Depending on your state of residence and whether an applicable state privacy law applies to Northstar Network LLC, you may have additional rights regarding your personal information.
These rights may include the right to:
Confirm whether we process your personal information
Access personal information
Obtain a copy of certain personal information
Correct inaccurate personal information
Request deletion of certain personal information
Opt out of certain sales of personal information
Opt out of certain targeted advertising
Opt out of certain profiling where provided by applicable law
Limit certain uses of sensitive personal information
Appeal certain decisions regarding privacy requests
Receive equal treatment for exercising privacy rights
These rights are subject to the scope, definitions, limitations, exceptions, and applicability requirements of the law governing your request.
We may need to verify your identity before fulfilling certain requests.
To submit a state privacy request, contact:
Please include “Privacy Request” in the subject line and provide enough information for us to understand and appropriately process your request.
19. California Privacy Rights
This section applies to California residents to the extent Northstar Network LLC is subject to the California Consumer Privacy Act, as amended (“CCPA”).
California consumers may have the right, subject to applicable exceptions, to:
Right to Know
Request information concerning the personal information we have collected about you, including applicable categories of information, sources, purposes for collection or processing, and categories of recipients.
Right to Access
Request access to certain personal information we maintain about you.
Right to Delete
Request deletion of certain personal information we have collected from you, subject to legal exceptions.
Right to Correct
Request correction of inaccurate personal information maintained about you.
Right to Opt Out of Sale or Sharing
Where applicable, request that a business not sell or share personal information as those terms are defined by the CCPA.
Right to Limit Certain Uses of Sensitive Personal Information
Where applicable, request limitations on certain uses and disclosures of sensitive personal information.
Right to Non-Discrimination
You have the right not to receive unlawful discriminatory treatment for exercising rights provided by the CCPA.
Authorized Agents
Where permitted by law, a California resident may designate an authorized agent to submit certain privacy requests on the resident’s behalf. We may take reasonable steps to verify the request, the agent’s authority, and/or the consumer’s identity as permitted by law.
California Privacy Requests
California residents may submit applicable requests by contacting:
Email: support@salespadcommerce.com
Phone: (848) 437-1504
Please identify the request as a “California Privacy Request.”
We may request information reasonably necessary to verify your identity before fulfilling certain requests.
If Northstar Network LLC engages in activities requiring a dedicated “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” mechanism under California law, the appropriate mechanism will be made available on our website.
20. Other State Privacy Rights
Residents of states with comprehensive consumer privacy laws—including, where applicable, New Jersey, Colorado, Connecticut, Virginia, Texas, and other states—may have additional privacy rights.
Depending on the applicable law, these may include rights to:
Access personal information
Correct inaccuracies
Delete certain personal information
Obtain portable copies of personal information
Opt out of targeted advertising
Opt out of certain sales of personal information
Opt out of certain profiling
Appeal certain decisions concerning consumer requests
Northstar Network LLC will process valid consumer privacy requests as required by laws applicable to our business and the requesting consumer.
To exercise an applicable state privacy right, contact:
Use the subject line:
State Privacy Request
and identify your state of residence and the right you wish to exercise.
21. Identity Verification for Privacy Requests
To protect personal information from unauthorized access or deletion, we may verify your identity before fulfilling certain privacy requests.
Verification may involve confirming information already associated with your relationship with SalesPad Commerce.
Information collected specifically for identity verification will be used for verification and related security or compliance purposes.
We will not intentionally disclose sensitive account credentials in response to a privacy request where disclosure would create an unreasonable security risk or is prohibited by law.
22. Children’s Privacy
SalesPad Commerce is intended for adults and businesses and is not directed to children under 13.
We do not knowingly collect personal information from children under 13 through our services.
If we become aware that we have improperly collected personal information from a child under 13, we will take reasonable steps to delete it as appropriate.
23. Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties.
Northstar Network LLC does not control independent third-party websites and is not responsible for their privacy, security, or information-handling practices.
You should review the privacy policies of third-party services before providing information to them.
24. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Our services
Business practices
Technologies
Legal requirements
Regulatory requirements
Privacy practices
When we update this policy, we will revise the “Last Updated” date above.
Where required, material changes may be communicated through our website or another appropriate method.
25. Contact Us
Questions, requests, or concerns regarding this Privacy Policy or our privacy practices may be directed to:
Northstar Network LLC
Doing Business As: SalesPad Commerce
Website: salespadcommerce.com
Email: support@salespadcommerce.com
Phone: (848) 437-1504
Mailing Address:
14 Winterberry Court
East Brunswick, NJ 08816
United States
For SMS assistance, reply HELP to an applicable SalesPad Commerce text message.
To opt out of applicable recurring SMS communications, reply STOP.
For privacy requests, email support@salespadcommerce.com with “Privacy Request” in the subject line.
© 2026 Northstar Network LLC d/b/a SalesPad Commerce. All rights reserved.