Terms & Conditions
Effective Date: September 16, 2026
Last Updated: September 16, 2026
These Terms & Conditions (“Terms”) govern your access to and use of salespadcommerce.com, applications, forms, communications, onboarding processes, websites, platforms, and services operated by Northstar Network LLC, doing business as SalesPad Commerce (“SalesPad Commerce,” “Northstar Network LLC,” “we,” “us,” or “our”).
Please read these Terms carefully.
By accessing our website, submitting an application, creating or using an account, participating in onboarding, requesting services, or otherwise using SalesPad Commerce services, you agree to these Terms and our Privacy Policy.
If you do not agree with these Terms, you should not use our services.
1. About SalesPad Commerce
SalesPad Commerce is operated by:
Northstar Network LLC
Doing Business As: SalesPad Commerce
Website: salespadcommerce.com
Email: support@salespadcommerce.com
Phone: (848) 437-1504
Mailing Address:
14 Winterberry Court
East Brunswick, NJ 08816
United States
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use or apply for SalesPad Commerce services.
If you use our services on behalf of a company, organization, or other legal entity, you represent that you have authority to act on behalf of that entity and bind it to applicable agreements.
Our services are intended primarily for business and commercial purposes.
3. Applications and Eligibility for Services
Submitting an application, completing phone verification, scheduling an onboarding session, speaking with a SalesPad Commerce representative, or completing an onboarding process does not guarantee acceptance into any SalesPad Commerce program or service.
We may review applications and determine whether we are able or willing to provide requested services.
We reserve the right, subject to applicable law, to accept or decline applications and to request additional information before establishing a business relationship.
An application is considered received when successfully submitted. It should not be considered approved unless SalesPad Commerce subsequently communicates approval.
4. Accuracy of Information
You agree that information you provide to SalesPad Commerce will be accurate, current, and complete to the best of your knowledge.
This includes information provided through:
Application forms
Phone verification
Virtual onboarding
Scheduled calls
Email
SMS
Customer service communications
Account setup
Business onboarding
You agree not to impersonate another person or provide a telephone number, email address, identity, or business information that you are not authorized to use.
We may request additional information or verification when reasonably necessary to protect our customers, our company, or our services.
5. SalesPad Commerce Services
SalesPad Commerce provides ecommerce-related technology, operational, automation, consulting, implementation, and support services.
Depending on the particular program or agreement, services may involve areas such as:
Ecommerce store setup
Technology and automation
Artificial intelligence-assisted tools
Product research
Supplier or fulfillment coordination
Marketing support
Ecommerce operations
Customer engagement
Reporting and dashboards
Business onboarding
Technical support
Other ecommerce-related services
The specific services provided to a customer may be governed by a separate service agreement, order form, program agreement, proposal, or other written agreement.
If a separate signed agreement conflicts with these general Terms regarding a particular paid service, the specific signed agreement will control to the extent of that conflict.
6. No Guarantee of Business Results
Ecommerce, advertising, product sourcing, marketing, technology, and online business activities involve commercial risk.
Unless expressly stated in a separate written agreement signed by Northstar Network LLC, SalesPad Commerce does not guarantee:
A particular number of sales
Revenue
Profit
Profit margins
Advertising performance
Website traffic
Customer acquisition costs
Product performance
Supplier availability
Marketplace acceptance
Payment processor approval
Merchant account approval
Financing approval
Business growth
Any specific financial outcome
Examples, projections, demonstrations, estimates, historical results, case studies, or other performance information are illustrative and should not be interpreted as guarantees of future results.
Actual results can vary significantly based on factors outside our control.
7. Third-Party Services
SalesPad Commerce may use or integrate with third-party services, including providers of:
Ecommerce platforms
Hosting
Domains
Payment processing
Merchant services
Customer relationship management
Telecommunications
SMS
Email
Artificial intelligence
Advertising
Analytics
Suppliers
Fulfillment
Shipping
Appointment scheduling
Cloud infrastructure
Other business technology
Third-party services may have their own terms, policies, fees, eligibility requirements, and restrictions.
SalesPad Commerce does not control independent third-party providers and cannot guarantee the availability, approval decisions, performance, pricing, policies, or continued operation of those services.
Your use of third-party services may be subject to separate agreements between you and the applicable provider.
8. Artificial Intelligence and Automation
Certain SalesPad Commerce services may use artificial intelligence, automated systems, software tools, or AI-assisted processes.
These technologies may assist with functions such as research, ecommerce setup, content, operations, customer communications, product analysis, automation, or support.
AI-generated or automated outputs may occasionally contain errors, incomplete information, or unsuitable recommendations.
Where decisions have significant legal, financial, regulatory, or business consequences, customers should independently review relevant information and obtain appropriate professional advice where necessary.
9. Intellectual Property
Unless otherwise stated, the SalesPad Commerce website and its proprietary materials—including software interfaces, branding, logos, graphics, designs, text, workflows, processes, and other content—are owned by or licensed to Northstar Network LLC and are protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, sell, license, reverse engineer, commercially exploit, or create unauthorized derivative works from our proprietary materials except where expressly permitted by us or applicable law.
Nothing in these Terms transfers ownership of SalesPad Commerce intellectual property to you.
10. Acceptable Use
You agree not to use SalesPad Commerce services to:
Violate applicable laws or regulations
Commit fraud or deception
Impersonate another person or business
Submit information you are not authorized to use
Infringe intellectual-property rights
Distribute malware or malicious code
Interfere with our systems
Circumvent security measures
Attempt unauthorized access
Abuse telecommunications or messaging systems
Send unlawful spam or unsolicited communications
Engage in prohibited or fraudulent ecommerce activities
Use our services in a manner that materially harms SalesPad Commerce, its customers, service providers, or others
We may restrict or terminate access when reasonably necessary to address fraud, abuse, security risks, violations of these Terms, or applicable legal requirements.
11. Privacy
Our collection, use, disclosure, and protection of personal information is described in the SalesPad Commerce Privacy Policy.
The Privacy Policy should be reviewed together with these Terms.
Our Privacy Policy includes additional provisions concerning:
Personal information
Phone numbers
SMS consent
SMS verification
One-time passwords
Mobile information
State privacy rights
California privacy rights
Data security
Data retention
SMS & MOBILE MESSAGING TERMS
The following provisions apply to SMS/text communications sent by or on behalf of SalesPad Commerce.
12. SalesPad Commerce SMS Program
SalesPad Commerce may communicate with users through SMS/text messaging for purposes associated with applications, verification, onboarding, appointments, services, customer support, and other communications requested or authorized by the user.
The SMS program is operated by:
Northstar Network LLC d/b/a SalesPad Commerce
Messages may originate from telephone numbers or messaging infrastructure used by SalesPad Commerce and its telecommunications service providers.
13. SMS Verification and OTP Messages
When you provide a mobile number, SalesPad Commerce may use SMS to verify that you have access to or control of that number.
Verification messages may contain:
One-time passwords (“OTP”)
Verification codes
Authentication codes
Security notifications
You may need to enter a code into a SalesPad Commerce form, website, or other verification interface.
You are responsible for maintaining the confidentiality of verification codes sent to your telephone.
You should not provide a verification code to an unauthorized person.
Phone verification does not, by itself, constitute consent to receive unrelated recurring marketing or promotional SMS messages.
14. Non-Marketing SMS Communications
If you provide appropriate consent, SalesPad Commerce may send non-marketing text messages concerning:
Phone verification
Your application
Application status
Virtual onboarding
Appointment scheduling
Appointment confirmations
Appointment reminders
Customer support
Account information
Service notifications
Security notifications
Other transactions or services you requested
Message frequency may vary.
Message and data rates may apply.
15. Marketing SMS Communications
SalesPad Commerce may separately offer users the opportunity to opt in to marketing SMS communications.
If you affirmatively consent, marketing messages may include information concerning:
SalesPad Commerce services
Offers
Promotions
New services
Business opportunities
Relevant marketing updates
Marketing SMS consent is voluntary.
Consent to receive marketing text messages is not a condition of purchasing goods or services from SalesPad Commerce.
Message frequency may vary. Message and data rates may apply.
Where required, marketing consent will be collected separately from non-marketing/service-message consent.
16. How SMS Consent Is Obtained
Depending on the communication, SMS consent may be obtained through an affirmative action such as:
Selecting an unchecked consent checkbox
Submitting an SMS opt-in form
Providing consent during an onboarding process
Initiating an SMS interaction
Requesting a particular communication
Another legally permitted method of consent
Where required, the consent disclosure will identify the nature of messages the user is agreeing to receive.
We may maintain records of consent, including the date, time, source, telephone number, disclosure presented, and other information reasonably necessary to document consent.
17. Message Frequency
Message frequency varies based on your interactions with SalesPad Commerce.
For example, the number of messages may depend on:
Verification attempts
Application activity
Appointment activity
Onboarding activity
Customer support requests
Account or service activity
Marketing programs you separately join
SalesPad Commerce does not guarantee a fixed number of messages.
18. Message and Data Rates
Message and data rates may apply.
Your wireless carrier may charge you for sending or receiving SMS/text messages according to your mobile service plan.
SalesPad Commerce is not responsible for charges imposed by your mobile carrier.
Contact your wireless provider if you have questions about your messaging or data plan.
19. Supported Carriers and Delivery
SMS delivery is subject to telecommunications networks, carriers, service providers, device compatibility, network availability, and other factors outside SalesPad Commerce’s control.
Delivery of SMS messages is not guaranteed.
Wireless carriers are not liable for delayed or undelivered messages to the extent permitted by applicable law.
20. SMS Opt-Out — STOP
You may withdraw consent to applicable recurring SMS communications at any time.
Reply:
STOP
to an applicable SalesPad Commerce text message.
Where applicable, you may receive a final confirmation message confirming that your opt-out request has been processed.
You may also request to stop SMS communications by contacting:
After opting out, SalesPad Commerce will honor applicable opt-out requests as required by law.
If you later wish to receive recurring messages again, you may be required to provide consent again.
21. SMS Assistance — HELP
For assistance with SalesPad Commerce SMS communications, reply:
HELP
to an applicable text message.
You may also contact:
SalesPad Commerce Customer Support
Email: support@salespadcommerce.com
Phone: (848) 437-1504
22. Mobile Number Changes
If you discontinue or change the mobile number you previously provided to SalesPad Commerce, you should notify us promptly.
You should not knowingly provide a telephone number belonging to another person without authorization.
If you obtain a telephone number previously used by someone else and receive SalesPad Commerce communications intended for that person, reply STOP or contact us at support@salespadcommerce.com.
23. SMS Consent Is Not Sold
SalesPad Commerce does not sell SMS opt-in consent.
No mobile information will be shared with third parties or affiliates for their independent marketing or promotional purposes.
Information may be provided to subcontractors and service providers that help us operate communications and related services, including telecommunications, SMS delivery, phone verification, customer support, and technical infrastructure, as reasonably necessary to provide those services.
Text messaging originator opt-in data and consent information will not be sold or shared with third parties for their independent marketing or promotional purposes.
Consent provided to SalesPad Commerce does not constitute consent for an unrelated third party to independently send you marketing text messages.
24. Automated Technology
Certain SMS or telephone communications may be delivered using automated technology where permitted by applicable law and consistent with the consent or other lawful basis applicable to the communication.
Where legally required, appropriate consent will be obtained before using automated technology for communications requiring such consent.
You may withdraw applicable SMS consent using the methods described in these Terms.
25. SMS Program Changes
We may modify, suspend, or discontinue all or part of an SMS program.
If changes materially affect applicable consumer rights or consent requirements, we will provide notice where required by law.
GENERAL TERMS
26. Payments, Fees, and Service-Specific Agreements
Any fees, commissions, revenue-sharing arrangements, payment terms, refunds, advertising funding, service charges, or other financial obligations associated with a SalesPad Commerce program will be governed by the applicable offer and any separate agreement between the customer and Northstar Network LLC.
Unless expressly stated in a separate written agreement, submitting the initial application does not itself create a payment obligation.
You should review any applicable service agreement before authorizing payment or beginning a paid service.
27. Suspension and Termination
We may suspend or terminate access to our services when reasonably necessary because of:
Material violation of these Terms
Fraud or suspected fraud
Abuse
Security risks
Nonpayment of applicable amounts
Unlawful activity
Misuse of third-party services
Conduct that creates material risk to SalesPad Commerce, its providers, or customers
Where appropriate, additional termination provisions may be contained in your individual service agreement.
You may discontinue use of our general website at any time.
Termination does not eliminate obligations or rights that accrued before termination.
28. Disclaimers
To the fullest extent permitted by applicable law, our website and general services are provided on an “as is” and “as available” basis except to the extent expressly provided otherwise in a written agreement.
We do not warrant that every website feature, third-party integration, communication service, AI system, supplier, payment provider, or other external service will operate continuously or without interruption or error.
Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.
29. Limitation of Liability
To the fullest extent permitted by applicable law, Northstar Network LLC and its officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of our website or general services, including loss of profits, revenue, data, business opportunities, or goodwill, except where liability cannot lawfully be limited.
Any additional limitations applicable to paid SalesPad Commerce services may be stated in a separate written service agreement.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
30. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Northstar Network LLC, its officers, employees, contractors, and affiliates from claims, losses, liabilities, and reasonable expenses arising from:
Your unlawful use of our services
Your material violation of these Terms
Your infringement of another person’s rights
Fraudulent information you knowingly provide
Your unauthorized use of another person’s information
This section does not require indemnification to the extent a claim resulted from conduct for which Northstar Network LLC is legally responsible.
31. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except to the extent another law must apply as a matter of law.
Nothing in these Terms eliminates statutory rights that cannot lawfully be waived.
32. Disputes and Venue
Unless a separate written agreement provides otherwise, disputes arising from these Terms or your use of SalesPad Commerce services will be subject to the jurisdiction of appropriate state or federal courts having jurisdiction in New Jersey, subject to applicable law.
Before initiating formal proceedings, we encourage users to contact us at:
so that the parties may attempt to resolve the issue informally.
Nothing in this section prevents either party from seeking relief that is otherwise available under applicable law.
33. State-Specific Rights
Residents of certain U.S. states may have rights that cannot be waived or limited by these Terms.
Nothing in these Terms is intended to restrict rights provided under applicable state law, including applicable consumer privacy rights.
California residents and residents of other states with applicable privacy legislation should review the State Privacy Rights provisions in our Privacy Policy.
If any provision of these Terms conflicts with a non-waivable statutory right, the applicable statutory requirement will control to the extent of the conflict.
34. Changes to These Terms
We may periodically update these Terms to reflect changes in:
Our services
Business practices
Technology
Legal requirements
Telecommunications requirements
SMS programs
The “Last Updated” date at the top of this page will identify the latest revision.
Where legally required, we will provide additional notice of material changes.
Your continued use of our services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
35. Severability
If a provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
36. No Waiver
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
37. Entire Agreement
These Terms, together with our Privacy Policy and any applicable signed service agreement, order form, program agreement, or other agreement incorporated by reference, constitute the applicable agreement between you and Northstar Network LLC regarding the matters they cover.
Where a specific signed service agreement conflicts with these general Terms, the specific agreement will control regarding the service covered by that agreement.
38. Contact Information
For questions concerning these Terms, SMS communications, or SalesPad Commerce services, contact:
Northstar Network LLC
Doing Business As: SalesPad Commerce
Website: salespadcommerce.com
Email: support@salespadcommerce.com
Phone: (848) 437-1504
Mailing Address:
14 Winterberry Court
East Brunswick, NJ 08816
United States
SMS Help: Reply HELP to an applicable message.
SMS Opt-Out: Reply STOP to an applicable recurring SMS message.
Privacy Requests: Email support@salespadcommerce.com with “Privacy Request” in the subject line.
© 2026 Northstar Network LLC d/b/a SalesPad Commerce. All rights reserved.